Community Manager

Company Name:
Multifamily Insiders
COMPANY:
Camden has been recognized by FORTUNE Magazine as one of the "100 Best Companies to Work For" in the country! This award reflects the commitment of Camden's associates to creating a great workplace by working together, giving back to our communities and having fun. As one of the largest publicly traded multi-family companies in the United States, we are proud to provide apartment homes to more than 100,000 people. If you are interested in a rewarding and fun career, Camden's the place for you!

JOB SUMMARY:
Camden is searching for a Community Manager to join our team. The Community Manager is responsible for the overall management of a multi-family community including leasing, maintenance, marketing and maintaining positive resident relations.

MAJOR RESPONSIBILITIES:
Generate revenue for community and handle resident relations
Ensure property is rented to fullest capacity.
Maintain community appearance and ensure repairs are noted and completed on timely basis. This requires regular community inspections and tours.
Utilize marketing strategies to secure traffic (competitive rental rates, promotions, locators, etc.).
Confirm that leasing staff techniques are effective in obtaining closure.
Ensure deposits, rental payments and late/check charges are collected on timely basis.
Deal with resident complaints, concerns and requests on timely basis to ensure resident satisfaction with management.
Develop and/or implement resident retention programs (resident functions, special promotions, monthly newsletters, etc.).
Consistently enforce Camden policies.

Community Marketing/Leasing
Greet prospects and qualify by covering all criteria.
Tour community and target apartment. Highlight amenities (pool, clubroom, etc.) and close the sale.
Process applications for approvals (i.e., credit check, rental history, etc.) and type leases. Follow-up with applicant regarding status.
Follow-up on prospects unable to close (phone calls, "thank you" notes, etc.).
Secure new resident's signature(s) on appropriate paperwork prior to move-in. Orients new resident(s) to community (turns over keys, reviews community rules, regulations and procedures, point out mail boxes and review amenities, etc.).
Monitor apartments up for renewal, send notices and secure renewal.

Financial Management and General Administration
Prepare annual budgets and income projections in a timely and accurate manner.
Maintain accurate records of all community transactions and submit on timely basis (rent rolls, delinquency reports, move-in/move-outs, etc.).
Collect and post rent (when applicable). Maintain accurate and up-to-date property accounting and collection records.
Plan for and utilize community resources, equipment and supplies economically (obtain bids/pricing from vendors, suppliers and contractors, deal with inadequate service, etc.).
Ensure all administrative paperwork is accurate, complete, and submitted on a timely basis.
Prepare and/or implement procedures and systems within company guidelines to ensure orderly, efficient workflow.
Continually monitor and analyze traffic logs, conversion ratios, budget guidelines, renewal information, marketing data, etc., to be able to give up-to-date and proper information when requested by others.
Ensure distribution of all company or community-issued notices (bad weather, emergency, etc.).
Give direction to and/or monitor maintenance, construction and/or rehabilitation activities to ensure quality and expediency ("walk" apartments to ensure Service Requests for make-readies are completed and timely, etc.).
Will head emergency team for community. Ensure proper response and handling of all community emergencies with staff, residents, buildings, etc. within company guidelines to minimize liabilities (criminal activity on community, employee/resident injuries, fires, floods, freezes, etc.).
Process A/P invoices, handle petty cash and all funds.

Personnel Management
Use consistent effective techniques and company directives to screen, hire, orient, and train new personnel.
Ensure effectiveness of staff through ongoing training, coaching, counseling, and guidance.
Complete weekly/daily office staff schedules and assignments. With input from the Community Service Supervisor/Assistant Community Service Supervisor, schedule maintenance staff and oversee assignments. Monitor progress of work assignments.
Deal effectively, consistently, and on a timely basis with performance problems. Document adequately, communicate situation with Regional/District Manager, Human Resources Director, and terminate appropriately when necessary.
Promote harmony and quality job performance of staff through support, effective leadership, and positive reinforcement.
Ensure all administrative functions pertaining to personnel are processed on a timely basis (i.e., performance evaluations, salary reviews, time sheets, change of status forms, etc.).
Ensure staff compliance and consistency with company policies and procedures, industry regulations, safety practices, etc.

Other Tasks
Attends and participates in Camden's training programs as required.
Community Managers may be required to assist in special projects or activities designated by the company. This may include due diligence, property acquisition/disposition, serving on or participating in company sponsored or sanctioned committees, organizations, functions, etc.

PERKS
Many opportunities for professional and personal development and career growth
Company Benefits (visit our Benefits webpage Camden Benefits)
20% rent discount at all Camden communities for fulltime employees
A chance to work for a Fortune 100 Best Company!!!

This job description is not an all-inclusive list of functions and tasks. Job functions may be added, deleted, or modified at any time by your management team. Receipt or possession of this job description does not constitute a contract of employment.
Requirements
Requirements:
Requires a minimum of 2 years on-site as a Leasing Consultant and/or Assistant Community Manager; will consider 3 years supervisory experience in a customer service related business with appropriate certification(s).
High School Diploma or equivalent required; college degree preferred
Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred
Must have working knowledge of Microsoft Office Suite (Word, Excel, Outlook)
Community Software applications
Knowledge of basic maintenance equipment (i.e., key machine) preferred
Must have basic knowledge of Fair Housing laws and OSHA requirements

APPLY HERE>> http://www.multifamilyinsiders.com/apartment-jobs/jaview/2223-community-manager


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