Kids Club Attendant

Company Name:
24 Hour Fitness, INC.
Job Description:
Job Classification: Non-Exempt
Job Summary
The Kid's Club Attendant (KCA) ensures that the Kid's Club delivers a safe and positive member experience.
Responsible for delivering the 24 Hour Fitness Service Promise; contribute to running a clean, friendly and well maintained club, and executing the team member basics of being on time and complying with the dress code. .
Provides a safe, fun and interactive environment to children using the Kid's Club.
Conducts all activities in a positive and professional manner.
Follows all Kid's Club policies and procedures.
Organizational Relationship
Reports to the Kid's Club Supervisor (KCS), Service Manager (SM) or the Club Manager (CM)
Essential Duties & Responsibilities:
The Kid's Club Attendant is responsible for performing the following activities for the club:
Child Care 70% of time
Supervise activities of all assigned children in the Kid's Club area and ensures child remains in designated area
Provide child care to children including paging parent/guardian if necessary to assist with discipline issues and attending to personal needs (i.e., diaper changing).
Participate and entertain children with games or other approved activities
Administer first aid to children in accordance with company policy
Customer Service 20% of time
Ensure parent receives copy of Kid's Club agreement and answer any questions around procedures
Report any incidents to Kid's Club Supervisor or Service Manager
Report all member complaints to Kid's Club Supervisor or Service Manager
Report any child health concerns to Kid's Club Supervisor or Service Manager so a Health Alert may be posted if required
Responsible for general cleaning duties in Kids Club including disinfecting toys
Administration 10% of time
Ensure parent/guardian has signed Kid's Club Agreement/Information Card
Ensure individual checking in the child is listed on the Kid's Club Agreement/Information Card
Ensure parent/guardian completes and signs the Kid's Club Register when checking in and checking out children
Ensure proper payment is received for the use of Kid's Club
Ensure all children have a numbered sticker that corresponds to the line number on the Kid's Club Register.
Qualifications:
Knowledge, Skills & Abilities:
Patience in dealing with children and customers
Strong communication and interpersonal skills
Attention to detail
Energetic and Friendly
Certifications / Educational Level:
High School Diploma or GED required
Cardiopulmonary Resuscitation (CPR) from an approved organization (within 60 days of employment)
State certification (see state specific requirements)
Must complete Club Orientation training prior to beginning Kid's Club Attendant training
Must complete Kid's Club Attendant training prior to working alone in Kid's Club
Must complete Club Safety training within 30 days of hire
Experience:
6-12 months child care experience preferred
Physical Requirements:
Must be able to stand, reach with hands and arms; stoop, kneel, crouch, crawl and walk, talk and hear
Use hands to climb or balance.
Employee must occasionally lift and/or move up to 50 lbs.
Work Environment:
While performing the duties of this job, regularly exposed to moving mechanical parts
The noise level in the environment is occasionally loud
This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.
Auto req ID: 2845BR
Job Title: Kid's Club Attendant
Area of Interest: Service
Location Name: 00151 Wigwam Sport - NV
Address: 2556 Wigwam Parkway
City: Henderson
State: NV
Zip Code: 89014
Date: Sep 5, 2014
Location: Henderson, NV, US
Nearest Major Market: Las Vegas
Job Segment: Activities, Child Care, Hospitality, Service

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