Food Clerk - Front End Service (VONS)

Company Name:
Safeway
Safeway Inc., a Fortune 100 Company, is one of the largest food and drug retailers in North America with 1,300+ stores. The Safeway family of stores and brands (collectively "Safeway") includes some of the most prominent brands in food retailing, with a growing base of loyal shoppers. Thanks to the professionalism, diversity, spirit, and friendliness of our people, we have locations across the U.S.
A DAY IN THE LIFE OF A CASHIER - CHECKER
As a Cashier - Checker, you must have a desire to work with the public and to provide first-class customer service. To truly be successful in the position, the individual needs to be thoughtful and passionate about his or her work. In this role you are the face of the Company and whether scanning the product or bagging the groceries you have an opportunity to leave a lasting impression with our valued customers.
ESSENTIAL JOB FUNCTIONS
Provide high-quality customer service in accordance with Safeway's customer service standards and policies and procedures.
Greet customers and provide friendly, courteous and efficient customer checkout service.
Handle groceries of varying weights.
Scanning merchandise by lifting and sliding products across the scanner. Scanning products may require turning the product so that the bar code is facing the scanner.
Remove items from top and bottom of grocery cart when needed to assist customers
Enter produce and other codes into the register
Request price checks, as needed.
Weigh produce or other products by placing them on the scale built into the counter.
Operate electronic scanning cash register to total customers' final bill.
Learn and remember produce and other codes which must be entered manually
Receive payment for customer purchases and count back correct change when cash purchase is made.
Learn and follow all applicable company policies and procedures regarding discounts, coupons, refunds, cash-handling, employee purchase and all other transactions handled at the register
Bag groceries, ensuring contents are not damaged.
Maintain a clean and safe work area including check stand area (belt and glass) as well as straightening up end cap display areas near check stand.
Count and reconcile cash and coupons in cash register drawer at beginning and end of every shift.
Replace stock in display areas near checkout area as needed
Adhere to uniform and grooming policy as defined within company policy.
JOB QUALIFICATIONS
The following describes the general qualifications and physical, sensory and mental abilities normally associated with performing the essential functions of this position:
Demonstrated prior customer service or related experience
Knowledge of products, product pricing and store layout
Successful completion of company Cashier-Checker training course.
Ability to use basic math skills
Ability to operate the Company's cash register
Excellent customer service skills
Ability to understand and follow instructions, and ability to read, retain and comprehend guidelines, policies and procedures applicable to the position
Ability to multi-task and work in a fast-paced environment
Ability to work independently as well as within a large team
Self-motivated and driven to increase knowledge of Safeway products and share that knowledge with Safeway customers
Ability to provide regular and predictable attendance. (Safeway employees may be scheduled to work early mornings, evenings, weekends and holidays, and schedules may vary on a weekly basis)
Ability to comply with workplace conduct standards
PHYSICAL REQUIREMENTS
The following attempts to communicate the traditional physical demands associated with this position:
Seldom: 1-2 hours, Occasional: 3-4 hours, Frequent: 5-6 hours, Continuous: 7+ hours (Based on an 8 hour work day.)
Lift/Carry: Frequent/carry 5-35 lbs.
Push/Pull: Frequent, push/pull 10-20 lbs. products
Squat/Kneel: Seldom
Bend/Stoop: Seldom
Twist/Turn: Frequent
Stand/Walk: Continuous
Grip/Grasp: Frequent
Reach: Frequent
Job duties and responsibilities may vary by location and employees may be assigned duties and responsibilities in addition to those listed above.
Safeway is an equal opportunity employer and is committed to compliance with its obligations under all applicable state and federal laws prohibiting employment discrimination. In keeping with this commitment, Safeway attempts to reasonably accommodate applicants and employees in accordance with the requirements of the disability discrimination laws. It also invites individuals with disabilities to participate in a good faith, interactive process to identify reasonable accommodations that can be made without imposing an undue hardship.
SAFEWAY AND WHY YOU WANT TO JOIN US
Safeway has always been a people-oriented business, and thoughtful people practices remain a core element of our company's philosophy. As friendly, enthusiastic individuals who enjoy offering customers an exceptional shopping experience, we provide world-class customer service each and every day.
Safeway provides a variety of benefits including:
Great pay
Flexible schedule
Training
Opportunities for career development
Health and welfare benefits for eligible employees
Leisure time activity discounts
SAFEWAY IS AN EQUAL OPPORTUNITY EMPLOYER
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Job Title: Food Clerk - Front End Service (VONS)
Position Type:

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