Technical Writer 2

Company Name:
Wells Fargo
Our foundation for success can be summarized in three beliefs:
Our product is service.
Our value added is financial advice and guidance.
Our competitive advantage is our people. It all begins with outstanding talent.
In Wells Fargo's Consumer Lending Group (CLG), we've built our team of top professionals by rewarding their accomplishments and ensuring they have what's needed to succeed. We value and promote diversity and inclusion in every aspect of our business and at every level of our organization.
The CLG team includes Home Lending, Consumer Credit Card, Personal Loans and Lines, Direct Auto, Dealer Services, Commercial Auto, Retail Services and Education Financial Services including the professional services teams that partner with these businesses - Human Resources, Finance, Credit Risk, and Compliance & Operational Risk.
Join the #1 Mortgage originator and servicer (_Source: Inside Mortgage Finance_)
Our Correspondent team works with Wells Fargo Funding and is part of Home Lending. Correspondent clients include large and small banks and mortgage companies, which provide borrower financing.
This Technical Writer will provide support for Correspondent Lending Operations and is responsible for routine writing, editing, and publishing of Correspondent Operations policies and procedures, Staff Announcements, Manager Newsletters, and other uniform communications. Most communications are time sensitive and complex. Ongoing communications are distributed weekly. Documented business processes include detailed technical steps & both document and screen images.
Responsibilities include the following:
Maintaining intranet site content in both document folders and image libraries
Coordinating the release of information with multiple individuals
Ensuring that material and content is written in an active voice and aligned with brand standards; documents and maintains writing Style Guide
Tracking multiple communication projects from inception through publication using an online workflow system in a fast-paced, evolving atmosphere
Consulting with Process Stewards (department Managers and Team Leads from all Correspondent Operations departments) on content detail to gain consensus and ensure seamless publication of material
Contributing to publication design including but not limited to font size, shading, and inline links
Editing content produced by other process writers before publication and mentoring managers on individual communications
Participating in group initiatives to improve communication strategies by leverage multiple communication options
Basic Qualifications: 1+ years technical documentation and publication experience.
Minimum Qualifications:
Exceptional oral and written communication skills and the demonstrated ability to connect to a broad audience
Strong interpersonal skills to build and maintain professional relationships with clients and co-workers
Well-developed organizational and prioritization skills with the ability to manage multiple priorities
Working knowledge of MS Office
This position requires compliance with all mortgage regulatory requirements and Wells Fargo's compliance policies related to these requirements including acceptable background check investigation results. Successful candidates must also meet ongoing regulatory requirements including additional screening and required reporting of certain incidents.
Preferred Skills:
Correspondent Lending experience
Previous technical writing experience
How to Express Interest in This Job: Wells Fargo invites you to apply for this job at .
Relevant military experience is considered for veterans and transitioning service men and women
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran
Job Posting Title: Technical Writer 2
Requisition Number: 5066970
Executive Org Description: WF CONSLNDG GRP
Schedule Type: Regular
Scheduled Hours: 40
State: NV
City: Henderson
Zip Code: 89074
Job Contact Company: Wells Fargo
UniqueIdentifier: 5066970NVHENDERSON89074

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