Restaurant General Manager - Fast Food

Job
Summary:
Manages all functions of a Jimmy John's restaurant to ensure customer service and high quality products are delivered to ensure restaurant profitability. Responsible for the successful execution of fast, accurate, sandwiches and world-class customer service while maintaining a clean, organized shift.
Required: Must have at least two years food handling experience. At least two years of management experience. No visible tattoos.
Duties and Responsibilities:
o Perform all duties of Inshoppers and drivers.
o Manages a staff of approximately 3 to 30 employees. Assigns, oversees and evaluates work.
Recommends promotion, transfer, or termination of employees based on performance.
o Provides on-the-job training for new employees.
o Delegates and is responsible for the ordering, receipt, storage and issuing of all food, labor, equipment, cleaning, and paper supplies for the unit to ensure a minimum loss from waste or theft.
o Assists in the supervision of the preparation, sales, and service of food.
o Forecasts food items. Estimates what amount of each food item will be consumed per shift.
o Supervises food preparation and service operations while on duty. Assists inshoppers during rush periods to ensure the maintenance of restaurant efficiency.
o Assists inshoppers in greeting customers, taking orders, using the cash register, assembling order and checking for completeness and correctness.
o Ensure that every customer receives world-class customer service.
o Route deliveries and serve drivers to maximize delivery business and speed.
o Completes daily food preparation (opening procedures, meat and vegetable slicing, bread production).
o Completes Closing Procedures.
o Executes systems and procedures with 100% integrity and completeness.
o Completes daily and weekly paperwork.
o Responsible for 100% of the cash drawers at all times during the shift.
o Receives and stores product.
o Audits previous shift's systems and procedures for 100% integrity and completeness.
o Completes preventive maintenance and upkeep on store's equipment and supplies.
o Performs other related duties as required.
Knowledge, Skills, and Abilities:
o Must be able to read and write and communicate in English.
o Position requires bending, reaching, stooping, climbing, repetitive motions, cognitive skills, standing and moving about the unit the entire workday.
o Must be able to lift 50 pounds.
o Must be at least 21 years of age, have a valid driver's license, reliable transportation, current automobile insurance, and a clean driving record.
o Must have the stamina to work a minimum of 50-60 hours a week.
Special Requirements:
o Willing to work overtime, holidays, weekends as business dictates.
o Ability to establish priorities, work independently, and proceed with objectives with minimal supervision.
o Ability to handle and resolve customer threats and issues.
o Ability to handle and resolve employee issues.
o Skills to use a personal computer and various software packages (Word/Excel).
o Ability to handle stress and high-volume operations.
PAY: Salary + bonuses

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