Telephone Customer Support

Company Name:
PAR Technology Corporation
Position Type:
Do you have what it takes to provide outstanding customer service to our world class customers?
Are you open to working the overnight shift?
PAR Springer Miller Systems (PSMS) is a provider of guest centric, fully integrated hospitality management systems to resorts, hotels, casinos and spas worldwide. PSMS technology represents the highest level of innovation, reliability and quality.
We are looking for a Technical Support Specialist for our Henderson, NV office location. This role will perform the following functions:
Provide software support to a wide range of domestic and international clients
Assess customer technical support needs, and handle accordingly
Analyze and resolve technical problems using problem-solving skills via telephone and remote desktop connections
Document all actions taken in our Salesforce customer care system
Identify and act on unique or recurring customer problems
You will be expected to become knowledgeable on our product offerings as well as current computer industry products and technologies.
Individuals with exceptional

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