Sitel is looking for qualified candidates to join our team of associates. We hire talented people who share our passion for providing exceptional customer service. A job at Sitel is exciting, fast-paced, and offers many growth opportunities to advance your professional life.
Summary of Primary Job Responsibilities
Our clients come from various industries including financial services, health/fitness, media services, retail and travel. Calls may involve billing inquiries, account or product inquiries, product or service orders, installation scheduling or technical product troubleshooting. Upselling may be required.
License insurance agents! Insurance agent trainees!
As a Call Center Agent you will handle inbound calls within guidelines/goals established by the client and management. This position requires excellent communication skills; an enthusiastic approach to customer interactions; the ability to effectively handle information requests, compliments and complaints with a positive attitude and attention to detail.
If you possess these skills, you are ready to enjoy our high energy environment with exceptional bonus and career advancement opportunities.
6 months customer service experience preferred
• Prior customer service experience preferred
• Self-motivated and able to work independently
• Excellent communication skills
• Professional, articulate voice
• Ability to multi-task in several computer applications while holding a conversation with a customer
• Type 25 words per minute
• Enjoy working in a fast-paced environment while maintaining a professional attitude
NEW COMPETITIVE COMPENSATION PACKAGE!
You deserve an opportunity that provides exceptional benefits and security with room to grow. Now is the time to take control of your future!