SALES ASSOCIATE


Position Summary: A Store Associate is a position responsible for supporting the Store Leadership Team in achieving all Company goals and initiatives. The Store Associate represents the brand, operates in a professional manner, engages customers, maintains store standards and supports teamwork. The Store Associate has a direct reporting relationship to the Store Leadership team.
Key Accountabilities:
+ Aware of customer activity and responds with a sense of urgency, prioritizing assisting customers over other tasks
+ Greets and acknowledges customers while providing the appropriate level of service
+ Exercises sound judgment in effectively addressing customer concerns
+ Demonstrates exceptional selling skills
+ Provides fast, friendly and accurate service at the service desk while educating customers on the benefits of the PLACE Card
+ Maintains appropriate stock levels and ensures that all sizes and styles are represented
+ Follows Company standards of merchandise presentation, signage and display
+ Embraces responsibility of assigned tasks
+ Supports maintaining a clean, organized and efficient stockroom while adhering to TCP standards and safety requirements
+ Performs daily housekeeping duties to TCP standard
+ Guarantees Company assets by ensuring adherence to all Loss Prevention procedures
+ Proactively contributes to creating a team atmosphere that is flexible and enjoyable
+ Constructively shares suggestions, ideas and concerns with appropriate Store Leadership
+ Exhibits flexibility by working as member of stock team, if necessary
Education and Experience:
+ Retail experience preferred
Business Knowledge and Critical Skills:
+ Demonstrated time management and organizational skills
+ Demonstrated passion for customer service
+ Ability to work in a team environment
+ Attention to detail and ability to prioritize tasks
+ Ability to work a flexible schedule that meets the needs of the business; could include overnight, evening, weekend and call-in shifts
+ Ability to maneuver around sales floor and stockroom; climb ladder, lift and carry up to 50 lbs.


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