Senior Clinical Analyst

More About HCA.....

  • HCA has been Recognized in Computerworld Magazine's Top 100 Workplaces to work for Information Technology Professionals for the 8 th consecutive year.

  • HCA has been recognized by the Ethisphere Institute as one of the World's Most Ethical Companies.


SUMMARY OF DUTIES
The Senior Clinical Analyst serves as a key onsite clinical IT resource for facility implementation and support of a broad set of clinical applications. Primary responsibilities include the leadership and facilitation of the facility's core clinical systems team on clinical IT activities, second level support as a broad clinical subject matter expert to resolve incidents or fulfill requests received from the division Service Desk or other division or facility service resources, and leadership of new module/application testing and implementation for the facility. This individual provides project leadership for facility-based implementations of clinical applications software releases and new products. The Senior Clinical Analyst facilitates and manages maintenance of facility-specific dictionaries and provides input to and customizes base division policies and procedures, training, and best practices for use within the facility. This individual works with the Division Clinical Specialist Team and facility core team members to deliver hands-on training as needed, and to implement division standardization, utilization, integration and optimization plans for clinical applications. A Sr. Clinical Analyst may be dedicated to a specific facility or may operate across a geographic zone and serve multiple facilities.
DUTIES INCLUDE BUT ARE NOT LIMITED TO

  • Serves as a key onsite clinical IT resource for facility implementation and support of a broad set of clinical applications

  • Leads and facilitates the facility's core clinical systems team on clinical IT activities

  • Provides second level support as a broad clinical subject matter expert to resolve incidents or fulfill requests received from the division Service Desk or other division or facility service resources; provides status on user issues

  • Works with enterprise subject matter experts and services resources and the enterprise Service Desk in managing resolution of clinical application incidents and requests

  • Serves as project leader for facility-based implementations of clinical applications software releases and new products

  • Provides on-call assistance as needed

  • Works with the Division Clinical Specialist Team to lead, monitor, and facilitate new module/application testing and implementation for the facility

  • Facilitates and manages maintenance of facility-specific dictionaries

  • Provides input to and customizes base division policies and procedures, training, and best practices for use within the facility

  • Works with the Division Clinical Specialist Team and facility core team members to deliver hands-on training as needed

  • Works with the Division Clinical Specialist Team to actively promote, implement and support division standardization, utilization, integration and optimization plans for clinical applications

  • Coordinates facility clinical application reporting requests and assists with defining report requirements and validates reporting results

  • May develop clinical application reports as needed

  • Performs quality audits and tracks metrics related to clinical application use

  • Participates in meetings as a member of facility clinical leadership

  • Promotes system security and patient confidentiality and helps ensure compliance

  • Coordinates the execution and use of tools for audits

  • Builds strong relationships at the facility with core customer base (nurses, physicians, core team members, etc.) and facility leadership

  • Adheres to Code of Conduct and Mission & Value Statement

  • Participate in special projects as needed and performs other duties as assigned #LI-TF1 INDDM


Qualifications:
KNOWLEDGE, SKILLS & ABILITIES
Required:

  • Clinical operations and process understanding

  • Understands pertinent accreditation guidelines, such as JCAHO

  • Demonstrated ability to establish and build strong relationships across a broad range of personality types

  • Demonstrated ability to communicate effectively with clinical and information technology personnel verbally and in writing

  • Demonstrated customer orientation

  • Excellent leadership and teaching abilities

  • Demonstrated advanced computer skills

  • Understanding of reporting tools functionality and capabilities

  • Must be able to drive to assigned sites to complete work


Preferred:

  • Proficiency in various programming and clinical application reporting tools

  • Customer service orientation and/or training


EDUCATION

  • Bachelor's degree preferred


EXPERIENCE

  • Three years experience in clinical application support

  • Licensing or credentials within specific clinical specialty preferred, if available


CERTIFICATE/LICENSE

  • Possession/ Maintenance of specialty clinical licensure is strongly desired

  • Valid state drivers license and proof of auto insurance, if applicable


Company Description:

At its founding in 1968, Nashville-based HCA was one of the nation's first hospital companies. Today, we are the nation's leading provider of healthcare services, a company comprised of locally managed facilities that includes about 165 hospitals and 115 freestanding surgery centers in 20 states and England and employing approximately 204,000 people. Approximately four to five percent of all inpatient care delivered in the country today is provided by HCA facilities. Milton Johnson serves as Chairman and Chief Executive Officer of HCA.




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