Tennis Pro

The Tennis Professional will be responsible for organizing tennis programs for a facility; bringing in new members; giving lessons; operating a pro shop (if applicable); maintaining courts; scheduling lessons, tournaments, and court time.
? Assists in the development of a comprehensive standard facility operations manual, including written policies and procedures for all facility services, administration, and maintenance using the WTS International operations template.
? Reports any incidents or accidents to the Facility Manager.
? Assists in developing monthly client reports.
? Submits all paperwork and financial reporting, if applicable, in accordance with WTS International policy.
? Assists in facility maintenance, routine preventative maintenance, and repair.
? Helps maintain a monthly inventory of supplies, equipment, and or products.
? Writes articles or press releases for the facility, when applicable.
? Participates in the Manager on Duty (MOD) schedule.
? Understands the use and benefits of services, products, programs, and activities by participating in regularly scheduled staff meetings and training workshops.
? Provides excellent customer service and helps monitor guest feedback through the use of comment cards and other customer care techniques. Follows up on guest requests and comments.
? Helps ensure facility is accessed only by actual members and/or guests, and that it is safe and secure at all times. Helps uphold guest rule policy and collects all guest fees.
? Maintains the cleanliness of the courts and surrounding areas by patrolling the courts several times daily.
? Follows the court reservation system to ensure a smooth and even flow of traffic on and off courts.
? Offers all instructional services including private and semi private lessons, small groups, clinics, team coaching, and tactics and strategy.
? Assists in the coordination of all social and competitive events including special tournaments.
? Implements programs for adults and juniors.
? Participates in overseeing all pro shop and retail functions, when applicable.
? Submits all lesson and /or sales forms to the Facility Director and/or corporate office on time.
? Attends staff and facility meetings.
? Promotes the facility and its amenities to potential members when applicable.
? Maintains an attractive, up-to-date bulletin board.
? Other duties as assigned.
? College degree or comparable work experience
? Previous Tennis Lead/Supervisor experience
? Must be an experienced, strong, successful player
? Teaching certifications from USTA or USPTA
? Experience in promoting and implementing a large and varied program of events, classes, and leagues
? Experience with budget development and financial management is also required
? Effective leadership skills and a strong work ethic
? Excellent customer service skills
? Efficient, well organized, and able to handle a variety of duties simultaneously
? Energetic, enthusiastic and motivational
? Professional manner, discretion, and appearance
? Excellent verbal and written skills
? Able to show initiative and make decisions
? Proficient in appropriate computer skills and office equipment
? Ability to stand for long periods
? Awareness of proper body mechanics to prevent injury
? This position required the ability to stand, stoop, kneel, crouch, bend, walk, and talk
? The employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms
? Ability to lift 25 lbs.
? Normal work hours: Varied to include nights, weekends, and holidays
WTS International, Inc. is an equal employment opportunity employer that is committed to having a diverse work force.
Region/City: Henderson
Type: Part-Time
# of Openings: 1 5ba3e5b18b314b9d94fcf5f38119f71c

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