LifeSpa Service Coordinator/Receptionist - Part Time

As part of Life Time ? the Healthy Way of Life Company, LifeSpa loves self-motivated, friendly, people who are passionate about what they do. We believe in nurturing your skills and confidence so you can offer best-in-class customer service to our LifeSpa guests. We work as a team to make the most of your career while living a healthy, beautiful life.
Duties & Responsibilities
Positive role model to all team members to make a happy work environment
Serves as primary support for the LifeSpa Manager, technicians and guests
Ensures that every guest has a friendly, inviting and memorable experience
Educates guests on LifeSpa products, services, treatments and homecare regimens
Answers incoming calls, listens to our guests' needs to schedule appointments or give service recommendations, and collects payment for services
Partners with the technicians to increase their guest retention and retail sales by scheduling the guest's next appointment during checkout and promotes the recommended products for their homecare
Drives service and retail awareness and understanding through individual and LifeSpa designed promotions
Ensures retail shelves are maintained by cleaning and stocking shelves as necessary or when retail product orders are delivered
Education & Experience
High school graduate or equivalent
Intermediate computer skills and proficiency with Microsoft Office Suite
1-2 years of customer service/receptionist experience in the salon and spa or retail industry preferred
Benefits
All Life Time Team Members receive:
Complimentary Life Time membership
Team Member discounts for Life Time products & services
Compensation
Hourly

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