Assistant Store Manager

Kevin Matsumoto


195 Golden Crown Ave. Henderson, NV 89002 702-504-4642 kevin_matsumoto83@yahoo.com


Retail Manager


 


Profile


Results driven retail manager with a “can do” attitude and an impressive 9 year retail background. Proven ability to drive sales by building lasting customer relationships; coaching and developing sales professionals; and ensuring a friendly, fast-paced retail environment. Goes above and beyond with recruiting, promoting, and building connections in the local community.


Skills






















Clientele Building



Training/Development



Talent Recruiting



P & L Management



Personnel



Buyer Communications



Inventory Management



Loss Prevention



Visual Merchandising






Work Experience


Big 5 Sporting Goods – Las Vegas, NV November 2014 - Present


Assistant Manager




  • Directly supervises a total of 12 associates in a specialty sporting goods store generating $1.7M+




  • Opens and closes store, prepares deposits, records sales and transaction history, and manages payroll




  • Assigns employees with tasks, supervises returns, and resolves customer complaints




  • Communicates merchandise and inventory needs with corporate buying office


    Key Results:




  • Reversed declining store performance by correcting issues such as lagging customer service and poor moral (2016)




  • Reduced store shrink rate by .7% by keeping focus on corporate loss prevention strategies (2016)




  • Reduced stock and delivery times by 30% and allocated hours to additional weekend sale coverage (2016)




  • Developed a plan of action and encouraged a team effort in the re-organization and maintenance of the store shoe stockroom (2015)




 


Dillard's Department Store – Henderson, NV February 2006 – June 1013


Sales Manager




  • Responsible for the overall direction, coordination, and evaluation of the Men's Department generating $3M+




  • Analyzes sales, best-sellers, and stock levels; takes corrective action where required; and communicates results with district manager and corporate buying office




  • Creates schedules, administers sales goals, and presents performance reviews & disciplinary documentation




  • Recruits, interviews, and trains new store associates


    Key Results:




  • Grew customer clientele by 300+ customers in Dillard's clientele system resulting in an increase of sales by 4.7%, ranking #1 in the Las Vegas district for men's apparel (2012)




  • Created a recognition board for sales associates promoting multiple add-on sales, increasing item per transaction sales from 2.2 units to 2.6 units per transaction (2012)




  • Developed and implemented a thorough inventory count in Men's Polo that reduced shrink from 2.5% to 1.9% and beat company expectations (2011)




  • Coordinated with the Alexis Park Resort to sponsor an off premise fashion show resulting in no-cost advertising and increased exposure to the community (2010)


     




Education


High School Diploma - Foothill High School, Henderson, NV June 2002


General Studies; 3.0 GPA


Additional Computer Skills















Kronos



Microsoft Office



Windows and Mac OS



POS and Inventory Systems



Awards


Pacesetter – Dillard's Department Stores: For achieving $300,000 in annual sales and providing outstanding customer service.


 


Kevin Matsumoto 702-504-4642 kevin_matsumoto83@yahoo.com

  • ID#: 103994
  • Location: Henderson, NV , 89002

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