Assistant Store Manager

Kevin Matsumoto

195 Golden Crown Ave. Henderson, NV 89002 702-504-4642

Retail Manager



Results driven retail manager with a “can do” attitude and an impressive 9 year retail background. Proven ability to drive sales by building lasting customer relationships; coaching and developing sales professionals; and ensuring a friendly, fast-paced retail environment. Goes above and beyond with recruiting, promoting, and building connections in the local community.


Clientele Building


Talent Recruiting

P & L Management


Buyer Communications

Inventory Management

Loss Prevention

Visual Merchandising

Work Experience

Big 5 Sporting Goods – Las Vegas, NV November 2014 - Present

Assistant Manager

  • Directly supervises a total of 12 associates in a specialty sporting goods store generating $1.7M+

  • Opens and closes store, prepares deposits, records sales and transaction history, and manages payroll

  • Assigns employees with tasks, supervises returns, and resolves customer complaints

  • Communicates merchandise and inventory needs with corporate buying office

    Key Results:

  • Reversed declining store performance by correcting issues such as lagging customer service and poor moral (2016)

  • Reduced store shrink rate by .7% by keeping focus on corporate loss prevention strategies (2016)

  • Reduced stock and delivery times by 30% and allocated hours to additional weekend sale coverage (2016)

  • Developed a plan of action and encouraged a team effort in the re-organization and maintenance of the store shoe stockroom (2015)


Dillard's Department Store – Henderson, NV February 2006 – June 1013

Sales Manager

  • Responsible for the overall direction, coordination, and evaluation of the Men's Department generating $3M+

  • Analyzes sales, best-sellers, and stock levels; takes corrective action where required; and communicates results with district manager and corporate buying office

  • Creates schedules, administers sales goals, and presents performance reviews & disciplinary documentation

  • Recruits, interviews, and trains new store associates

    Key Results:

  • Grew customer clientele by 300+ customers in Dillard's clientele system resulting in an increase of sales by 4.7%, ranking #1 in the Las Vegas district for men's apparel (2012)

  • Created a recognition board for sales associates promoting multiple add-on sales, increasing item per transaction sales from 2.2 units to 2.6 units per transaction (2012)

  • Developed and implemented a thorough inventory count in Men's Polo that reduced shrink from 2.5% to 1.9% and beat company expectations (2011)

  • Coordinated with the Alexis Park Resort to sponsor an off premise fashion show resulting in no-cost advertising and increased exposure to the community (2010)



High School Diploma - Foothill High School, Henderson, NV June 2002

General Studies; 3.0 GPA

Additional Computer Skills


Microsoft Office

Windows and Mac OS

POS and Inventory Systems


Pacesetter – Dillard's Department Stores: For achieving $300,000 in annual sales and providing outstanding customer service.


Kevin Matsumoto 702-504-4642

  • ID#: 103994
  • Location: Henderson, NV , 89002

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