My objective is to obtain employment in the field of social services with emphasis on psychology of behavior and learning. Along with utilizing knowledge in forensic competency and interviewing, I would enjoy working a field where I can influence positive changes by goal setting, task management and working directly with individuals to establish and achieve a positive plan to obtain balance and maintain healthy surroundings.
Program Director/Case Manager
Village of Hope Las Vegas
August 2013 – August 31, 2016.
Conduct intake and assessment process.
Identify immediate and long-term needs.
Assist in creating an appointment schedule for immediate needs, physical/mental/financial for obtaining resources and/or funds if available.
Establish a functioning case plan for individuals and families.
Advocate on behalf of the family/children for resources.
Develop and facilitate effective programming.
Assist with applications processes for employment/school/benefits
Facilitate group sessions and individual sessions with families to assist with daily challenges if needed.
Intervene with CPS or DFS when called upon as a support to families/children.
Know local resources and how to utilize them.
Daily tasks of case management.
Participate in monthly board meetings.
Develop and implement appropriate programming.
Initiate fund raisers and item drives.
Conduct school and home visits with students and clients.
Facilitate parent/teacher meetings.
Facilitate food/clothing pantry and donations.
Coordinate family assistance forms.
Coordinate medical provider appointments monthly.
Clark County School District
June 2009 - present ad litteram Medical Transcription, Henderson, Nevada
Setting up computer communication between medical offices.
Transcribing medical files.
Regular audits for medical billing personnel and health care providers.
April 2008 – October 2012 Nevada Spine Clinic, Las Vegas, Nevada
Facilitate communication between outside transcription companies.
Audit medical files.
Communicate with other departments within the medical office to support efficiency, monitor office computers for errors, updates and maintain maximum functionality with software and location networks between local offices. Supervise entry-level transcriptionists and assistants. Holding weekly progress meetings with health care providers to insure optimal performance from office staff in the transcription office, as well as to receive suggestions and implement them if possible.
Research and integrate offices into EMR services to maintain standards required with HIPAA and JCAHO for accreditation.
October 2007 – April 2008 Las Vegas Recovery Center, Las Vegas, Nevada
Hourly rounds on clinic floors.
Maintain positive atmosphere in all clinic settings.
Facilitate daily group meetings.
Perform random urinalysis for outpatient program.
Transport to and from AA/NA meetings.
Assist in facilitating a family program for families of individuals involved in in-patient and out-patient settings.
Interviewing individuals calling for information on treatment and verifying insurance information or discussing cash payment options.
Locating needed services for individuals upon entering, graduating, and those who were not able to participate in Las Vegas Recovery’s program specifically.
2007-2010 University of Phoenix, Phoenix Arizona
Associate of Arts Psychology
2010-2013 Nevada State College, Henderson, Nevada
Bachelor of Arts Psychology/Minor in Criminal Justice
2013 – Present Southern New Hampshire University
Masters of Science Psychology/Minor in Forensic Psycology
2014 – Present National Children’s Advocacy Center – continued training
Recognizing Violence as a Household Pattern: The Overlap of Intimate Partner Violence, Child Abuse and Animal Abuse.
Forensic Interviewing Skills for Working with Child Abuse Victims with Cognitive and or Communication Impairments.
I’ll Show You Mine if You Show Me Yours: Treating Child Sexual Behavior Problems.
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