Customer Service / Field Service / Maintenance and Construction


Michael E. Hudson Jr

March 20, 2013

To: hiring manager

I have the experience needed to become the best technician working for your  company.  I have 4+ years of Customer Service, in different industries; My most relevant experience is with Coca-Cola Enterprises as a Full Service Driver, I was responsible for the maintenance and operation of the vending machines on route.  Maintenance included repair and replace bill validators, and assessing mechanical electrical problems with vending machines. I have experience in Field Service as a Pest Control Technician for Western Exterminator Company. I have the experience of working in the field unsupervised, efficiently and effectively.  I worked for 2 years as an apprentice elevator constructor with OTIS elevators; construction of new elevators, this type of work requires knowledge of safety, planning, time management, meeting deadlines, including installation of parts, electrical and mechanical.  I have received OSHA 10 hour training.  Recently I performed maintenance work for Rocky Mountain Recycling in Las Vegas, and Salt Lake City Locations. Maintenance duties required work on Hydraulic balers, electric motors, and conveyor belts, using manual and pneumatic tools. 

I am detail oriented and a logical thinker.  My resume reveals I am currently completing an Associate’s degree in Business fundamentals with University of Phoenix Online, Scheduled to graduate in September of 2013.  I am an organized, dedicated, energetic and can think critically and creatively.

If you contact me at (208)660-2778 we can schedule an appointment for an interview.



Michael E. Hudson Jr


Michael E. Hudson Jr                                                                                            
 208- 660-2778                                                                 
Career Overview:
I am an exceptional individual, self motivated, and a self starter.
·         OSHA 10hour trained.
·         Forklift Certified
·         2 years new construction experience
·         2 years of maintenance and repair experience
·         2 years vending machine service and maintenance.
·         4 years of experience in different aspects of Sales and Customer Service. 
·         Motivated to train and learn.
Core Strengths:
·         Safety First attitude
           ·          Consistent Positive Work Attitude
           ·          Accurate attention to detail
           ·          Courteous demeanor
           ·          Adaptability to changes of new rules/regulations
           ·          Creative Problem Solver
Work Experience:
 Internship: Aquaguard Pool Fences of Las Vegas                                                04/2012 – 09/2012                                                          
Management of invoices and spreadsheets
           ·          Installer of pool safety fences / drilling concrete and adjustment of fence
           ·          Explain in detail to customer correct product care and maintenance.
           ·          Conduct on-site estimates
           ·          Create urgency with interested buyer via discounts and similar sales techniques
           ·          Follow up with customer to ensure complete satisfaction.
Warehouse and Maintenance: Rocky Mountain Recycling                                05/2010 – 02/2012
   Shipping, Receiving and Maintenance
           ·          Controlled inbound and outbound shipments
           ·          Monitored Inventory for production and accurate loading of shipments
           ·          Greeted Customers, calculated weight of product, completed invoices for customers.
           ·          Safety Team volunteer  / CPR trained
           ·          Performed maintenance on Heavy Machinery and Forklift
Elevator Apprentice: OTIS elevators                                                                        05/2008 – 12/2009
           ·          Assisted a team of Elevator Mechanics with the new construction of elevators. 
           ·          OSHA 10 hour trained
           ·          Attention to detail with precision measurements.
Merchandiser: Coca Cola Enterprises                                                                    01/2008 – 05/2008
           ·          Stocked store shelves with Coca-Cola Products
Pest control Route Technician: Western Exterminator Company                  10/2006 – 11/2007
 Managed a route of 300+ Customers
           ·          Performed services ordered
           ·          Scheduled Service appointments with customers on daily basis
           ·          Informed and sold Customers services offered by company
           ·          Maintained professional appearance while performing all services
Customer Service Associate: Autozone Auto parts                                             06/2006 – 11/2007
           ·          Provided Customer service to all customers
           ·          Handled all monetary transactions accurately and efficiently
           ·          Assisted customers in person and via telephone.
Residential Security Sales: ADT Security                                                                 08/2005 – 01/2006
 Outside salesperson
           ·          Scheduled appointments with customers
           ·          Explained in detail product features and service contracts
           ·          %65 products and services sold
Real Estate Salesman:    Mandalay Realty                                                              10/2004 – 10/2006
Realtor with Greater Las Vegas Association of Realtors
           ·          Focused on Residential Real Estate
           ·          Conducted Real Estate Sales transactions
           ·          Made cold calls to find Potential Customers
Lead Merchandiser / Full Service Driver:  Coca Cola Enterprises                      08/1998 – 04/2004
 Lead Merchandiser
·         Managed 3 teams of 3 employees each
·         Ensured my teams were trained properly and performing work as requested from company
·         Assisted my team with work whenever needed, directed the duties as requested by Account manager
Full Service Driver
·         Class B CDL driver (formerly)
·         Assessed problems with vending machines. Repair and replace bill validators.
·         Filled Vending machines with company product
·         Balanced Cash of machine to machines’ sales.
·         2 time winner of Iron Person of Month
Educational Background:
High School Diploma:     Basic High School-                                                                   Graduated 1996
Nevada School of Real Estate                                                                     June 2004- September 2004
University of Phoenix Online                                10-07-2012 –scheduled graduation date 9-9-2013
           ·          Currently enrolled: Business Fundamentals Associate Degree program.
References upon Request




  • ID#: 66638
  • Location: Henderson, NV , 89015

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