CSR/Medical

Louise L. Cutler

1350 W. Horizon Ridge Pkwy. Apt. 1414

Henderson, NV 89012

Home: (702) 435-2807

Cell: (702) 275-6408

louisecutler319@hotmail.com

HIGHLIGHTS OF QUALIFICATIONS:

Extensive experience in Office Administrative Skills in Mortgage Organized, Good Communication and listening skillsIndependent worker, team player, dependable and efficient

TECHNICAL SKILLS

Moderate proficiency with Windows PC applications, Social MediaTrained in necessary mortgage software such as: TMO, Point, Mortgage Ware, Encompass Worked with RN's, PT, OT, and Physicians to keep patient records in compliance with Medicare Worked on Synergy, IVANS, Office Ally software to bill Medical ClaimsAbility to understand Benefits and Eligibility InformationMaintain Aging Report and Accounts receivables and payables

PROFESSIONAL EXPERIENCE:

Worked in a Call Center EnvironmentCompile loan documentation to conform to all investor, agency, and regulatory requirements.Interact with the customer and loan officers in the field. Maintain pipeline and meet closing goals.Over 2 years of Customer Service experience analyzing and solving customer problems. Liaison between escrow coordinators, title companies and real estate professionals.Set up and process to DU/LP, FNMA/FHLMC, FHA/VA.Fund and Ship files with proper documentation for all loan types.

EMPLOYMENT HISTORY:

Training with the NV SHIP Medicare Counselor April 2013 to present

Elect Bruce Cutler for City Council Ward 3 Henderson Acted as Campaign Manager 2013

WJ Bradley Mortgage Transaction Coordinator March 2012 to July 2012

Physicians Choice HHC Medical Records/Medical Billing Jan. 2008 to Feb 2012

Beazer Mortgage

Mortgage Loan Processor

Feb 2005 – July 2007

Sandy Lerner

OPS Manager and Assistant

April 2004 – Feb 2005

KB Home Mortgage

LCA/Funder/Shipper

2002-2004

EDUCATION:

Mortgage Lending PracticesFHA/VA Survival Seminar & Fraud SeminarCountrywide Home Loans Training ProgramKB Home Mortgage on going training – CSI, Products, Drawing DocsDiehl & Associates – FHA TrainingListening to the customer and How to properly answer the phone

References available upon request.

  • ID#: 70327
  • Location: Henderson, NV , 89012

Don't Be Fooled

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