Banker, Administrative Assistant, Customer Service

KELLI FRANTIK
451 Opal Drive  Henderson, NV  89015
Phone: 412-559-6219   
Email: fwskelli@yahoo.com or kelli.d.frantik@wellsfargo.com


 

OBJECTIVE

 

Successful multi-tasking, trustworthy, results-oriented, proven producer is seeking to utilize my giftedness in superior customer service, sales and marketing to become part of your successful team and to experience long-term, unlimited growth, exceeding everyone’s wildest expectations!

 

 

I have a vast amount of experience in a variety of positions making me very well rounded.

  • Banking and Finance - Sales, Telemarketing and Management, Recruiting/Soliciting Companies
  • Sales and Marketing - Direct Sales, Telemarketing, Cold-calling
  • Youth - Family Pastor, Director of Youth Workcamps
  • Education - Teacher, CEO of Academy
  • Executive - CEO/Director of two 501c3 Non-Profit Organizations
  • Public Speaking - Professional Presenter/Trainer
  • Administrative and Clerical - Data Entry
  • Proficiency, multi-tasking and detail oriented are great strengths of mine
  • Work well within both a team and self-motivated and can be relied on to complete tasks on time and independently
  • Achieved 100% Top-Box surveys in over 15 months, representing excellence in customer service!

SOFTWARE/SYSTEM SKILLS

 

Fully capable and experienced using Microsoft Word, Windows, Excel and Publisher. I have also used Printmaster/Microsoft Powerpoint and other programs to design and develop promotional and advertising material.

  • Proficient in using Powerpoint, Word, and Excel.
  • Proficient as a 10-key Operator.
  • Type approximately 40-50 WPM.
  • Possess a strong knowledge of computer fundamentals.

WORK HISTORY 

April 2013 To Present

 

 

 

June 9, 2011 to April 2013

 

 

 

 

Jun 2008 to
 Jul 2009     

United States Postal Service

Mail Carrier     Boulder City, Nv

  • ·          Carried mail according to route and timed schedule-fastest in unit
  • ·          Exceeded all expectations in training and fulfilling job requirements, quickly, however job required too much physical exertion in heat and not able to tolerate it.

Personal Banker 1

Wells Fargo Bank     Henderson, Nv

  • Consistently Exceeded Customer Service expectations.
  • Quarterly Exceeded Personal Sales Goals. Achieve consistently high results.
  • Demonstrated ability of accuracy, thoroughness and orderliness in performing work assignments.
  • Recruiting/soliciting companies and personal customers to move their banking relationship.

Personal Banker 1

Citizens Bank     Monroeville, PA

  • Consistently Exceeded Customer Service expectations.
  • Quarterly Exceeded Personal Sales Goals. Achieve consistently high results.
  • Demonstrated ability of accuracy, thoroughness and orderliness in performing work assignments.
  • Recruiting/soliciting companies and personal customers to move their banking relationship.

 Nov 2007 to
 present      

Team Member
Target     Henderson, Nv

At Target I have held a variety of positions within the company, including the planogram team, sales floor, cashier and stock. 

  • Achieve optimal levels of personal performance and accomplishment.
  • Is consistent, dependable and accurate in carrying out responsibilities to a successful conclusion, whatever those various tasks could be
  • Provide Best in Class Customer Service

 Sept 1995 to
 Sept 2012   

REAL Learning Ambassador
Group Publishing     Loveland, CO

Primary responsibility is presenting material to churches, bookstores and conference attendees by following the provided script. Once material is chosen, it is my responsibility to travel to locations and train those involved to effectively utilize these materials.

  • Excel in effective human relations
  • 95% of reviews from presentations are favorable
  • Have conducted hundreds of successful presentations to audiences ranging from 10-500, ages 10-90
  • Display flexibility in any task asked to perform
  • Received formal "Effective Presentation Skills" training

   

 

  

 

EDUCATION

 Sep 1987 to
 May 1988     

University of Nevada
Las Vegas, Nevada
Pre-Medicine, minor in Business/Finance

Returned to college classes after an extended absence, due to personal reasons. Intended to continue with my medical aspirations, but had changed to a focus on physical therapy, with an additional BS in Business Management.

  • On the Dean's List while at UNLV.

 Sep 1982  to
 May 1984     

Ohio State University
Columbus, Ohio
Pre-Medicine

Focus was on basic education classes with the ultimate goal of medical school as an OBGYN.

  • While at Ohio State University, I maintained a 3.5 GPA

 Sep 1979  to
 May 1983     

Hilliard High School
Hilliard, Ohio
Diploma

My focus throughout high school was college-prep.

  • Graduated in the top 10% of my class, finishing number 30 out of 335 students.
  • Completed high school with a 3.75 GPA.

REFERENCES

 

Thom (CEO) and Joani (Chief Creative Officer) Schultz – Group Publishing (Owners) 15 Year Relationship – Loveland, Co 970-669-3836 (I have worked with them for over 15 years!)

Dr Tony Gumina – (Physician-Family Practice) Personal Friend – Las Vegas, NV  702-947-1000

Tracy Blystone (Customer Service Mgr) – Publishing – Lower Burrel, Pa  Cell 724-980-4032 (personal friend for over 12 years)

Nancy Rivas (Service Manager. Wells Fargo) – Colleague and direct contact daily in our work environment.  Cell 702-271-2984

Kim Slowinski (Former Client) – Avon and self-employed – Henderson, Nv  Cell 647-834-8144

   

 

 

  • ID#: 74142
  • Location: Henderson, NV , 89015

Don't Be Fooled

  • When selling, do not put your home address in your ad.
  • To avoid scams, buy and sell with people you can meet locally, in person.
  • When meeting with someone you don't know, meet in a public place. If that's not possible, have a buddy with you. Also, carry a cell phone; if you feel unsafe, you can call a trusted friend, and stay on the line.
  • Never give out financial or private information like account numbers, PayPal login, or social security number.
  • If an offer sounds too good to be true, it is. Walk away!

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