Medical Receptionist

Karin L. Grady

2280 Bensley Street ¨ Henderson, NV 89004 ¨ (253) 315-1571

"Experienced medical office professional available to contribute to the efficient operation of your facility."

Professional Profile

I have over sixteen years experience in a medical office environment. I am skilled in medical office routines including the scheduling of patients and doctors, processing insurance forms, billing, and all related medical documentation. I am proficient in the operation of computerized billing/scheduling systems and am fluent in medical terminology. I have excellent communication/interpersonal skills with the ability to develop rapport with patients and staff. I am knowledgeable with current office principles, practices, and tools/equipment. I enjoy being an energetic team player willing to take on new challenges and responsibilities.

Employment History

> Multicare Health System, Tacoma, WA 9/2008 to 9/2014

    Medical Receptionist

    Successfully managed patient scheduling for a busy six provider office

    Ensured accurate submission of all medical data necessary to properly bill patient accounts

    Performed essential clerical duties including greeting patients, coordinating referrals, triaging phone inquiries, maintaining an organized

       work environment and problem solving patient-specific matters

    Facilitated front office work flow for efficiency

    Provided patient confidentiality by safeguarding protected health information

    Employed outstanding customer service and received praise via employee of the month recognition

> Dr. Barbara Levy, Federal Way, WA 2/2008 to 8/2008

    Medical Receptionist

    Scheduled computerized appointments and triaged phone calls

    Performed data entry of demographics and insurance information

    Distributed medical records as requested

    Offered superior communication to both patients and professional health care personnel

> St. Joseph Hospital Outpatient Therapy Department 10/2005 to 2/2008

    Patient Appointment Specialist

    Scheduled and supported busy hospital outpatient therapy department

    Responsible for performing clerical and administrative work relating primarily to the daily scheduling and/or registration of patient

       admissions and/or consultations of the assigned departments

    Scheduled outpatient physical therapy appointments

    Completed charts for new and established patients

> St. Francis Hospital Women's Health Center, Federal Way, WA 8/1999 to 10/2005

    Scheduling Coordinator

    Coordinated the efforts of a diagnostic imaging department with those of physicians' offices, patients, and other members of the hospital or 

      medical community

    Scheduled patients for diagnostic imaging examinations

    Collected, recorded, and distributed patient demographics and clinical information via manual and automated systems

> Physical Therapy Associates, Tacoma, WA 10/1998 to 8/1999

    Medical Receptionist / Physical Therapy Technician

    Scheduled appointments and verified medical insurance

    Developed rapport with patients by being compassionate, upbeat, and informative

    Administered medical records, recorded patient information, filed documents

    Entered data in computer and prepare special reports

Education and Training

    Highline Community College, Des Moines, WA - AA Degree, Medical Secretary Certificate, 1984

    Washington State University, Pullman, WA, 1981

    Peninsula High School, Purdy, Washington, Diploma, 1979

  • ID#: 87311
  • Location: Henderson, NV , 89044

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