Receptionist/Customer Service

LAURA JOHNSON johnson.laura5@yahoo.com 702 429 2211 Administrative Assistant/Customer Service Career Focus Administrative Assistant position focusing on client relations and customer service Experience Full Service Associate at Williams-Sonoma Inc. September 2014 - March 2015 (7 months) Provided accurate and appropriate information in response to customer inquiries Addressed customer service inquiries in a timely and accurate fashion Collected customer feedback and made process changes to exceed customer satisfaction goals Made reasonable procedure exceptions to accommodate unusual customer requests Produce Associate at Walmart January 2014 - May 2014 (5 months) Work closely with Produce Manager to ensure the success of the department through excellent customer service Assist customers in locating items as needed Address customer complaints or concerns in timely fashion Maintain knowledge of products and operations of all produce departments Assist in ordering, receiving, stocking and displaying of products Identify and dispose all produce, which is no longer suitable for sale Administrative Assistant at C&D Legal Services September 2011 - October 2013 (2 years 2 months) Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information Organized files, developed spreadsheets, faxed reports and scanned documents Managed daily office operations and maintenance of equipment Routed process servers to ensure documents were delivered efficiently Prepared legal documents filed with the County Court Reference Available upon request

  • ID#: 89596
  • Location: Henderson, NV , 89002

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