• Leadership and Administration:  Experience in management of company operations.
  • Computer knowledge: Aims, Aims360, UPS Worldship, FedEx Ship Manager, MS Office Applications, QuickBooks, Quickbooks Online, MS SharePoint,
  • Organizational skills: Able to prioritize, meet deadlines, work efficiently under pressure and maximize resources.
  • Motivational skills: A self-starter, innovative, creative, outgoing team player who can easily adapt to any situation.
  • Communication skills: Extensive experience to present both oral and written reports in a clear, concise manner.
  • Ability to establish confidential ethical relationships with individual’s from diverse multi-cultural and educational backgrounds.
  • Languages: English, Portuguese, Spanish






10/2007 – 03/30/2014

Wellensteyn USA Inc.  

Operations Manager


  • Accounts / Finance

Managed Accounts Receivable / Accounts Payable, Company bank accounts and credit cards, Dealing with Factor, Negotiate with clients and services providers to optimize cost efficiency in an effort to lower operational costs.

  • Customer Service

Interfaced with retail business clients, develop customer relationships, maintain client satisfaction, approved returned and declined orders

  • Administration

Complete payroll for employees, in charge of expense reimbursement, hiring, training, terminating employees.

  • Event Planning / Trade Shows

Plan trade shows for each season, coordinate shipment of samples, coordinate travel and hotel arrangements for employees, set up the booth for every show, generate publicity for company products and events

  • Website and Information Technology

Update and maintain website

Use different internet marketing tools to generate more business

Maintain integrity of company information technology and networking services.

  • Retail

Assist in-store customers and maintain appearance and presentation of the company store and warehouse.







06/2007 – 10/2007 (Temporary)

WHV, Theatrical New Release Group (Spherion – Recruiting Staff)      



  • Track, print and distribute New Release calendars and schedules on a weekly basis
  • Monitor key dates (street, VOD, pre-sell, order due, announce), SKU configurations and pricing in New Release grid
  • Track dates, revenue, media spend across titles for 2007, 2008 and 2009
  • Proof and edit press releases, radio scripts, consumer emails and DVD key art layouts
  • Update volume forecasts in Disc Capacity Planning tool on a weekly basis
  • Update product information in Product Maintenance system on a weekly basis
  • Assist marketing managers and director with time critical reporting projects for executive management
  • Analyze budgets and volumes to ensure accuracy and consistency across reports
  • Request and track announce dates with sales administration
  • Analyze and develop TV spots rotations with Marketing Manager
  • Request catalog and SAP project numbers for national SKU’s and merchandisers
  • Create, proof and edit Media Strategic Directives, Business Plan and drafts Creative Briefs



05/2006 -05/2007

AGC Inc. Van Nuys       

Project/ Office Manager


  • Manage Office Staff and Outside employees at job sites.
  • Accounting using QuickBooks and Excel sheets. Manage HR
  • Manage Projects and help with Interior design. Personal Assistant of owners.



05/2004 – 05/2006

dTank Inc. Los Angeles                                         

Operations Manager

  • Manage multiple concurrent projects through our production department
  • Coordinate internal and external staff and contractors to deliver projects on time
  • Manage outside vendors and services to deliver projects on budget
  • Create flowcharts for each project to communicate with creative staff
  • Meet with in-house project managers and outside clients to understand projects
  • Create and manage timeline documents to ensure we meet client deadlines
  • Communicate task with team to keep production on track


Project Manager

  • Create and manage timeline documents to ensure we meet client deadlines
  • Visit job sites during and after installation to ensure client satisfaction
  • Create and implement new procedures, rules, forms and software to make the workflow more efficient


Office Manager

  • Responsible for all aspects of the office management including accounting, HR and as the CEO Executive Assistant



06/2003 – 05/2004

Arvato Services Valencia, CA                                     

Bilingual Customer Service Representative (Portuguese)


  • Assisted customers in solving software problems
  • Translated various documents and letters for the clients



10/2001 – 06/2003

Ipayment Inc. Chatsworth, CA                                    

Quality Control Supervisor


  • Supervised a staff of 6 employees in the department
  • Coordinated scheduling and training of new and current employees
  • Reviewed and updated merchant information for credit card processing company



01/1996 – 03/2000

ABN AMRO Bank Campinas, SP, Brazil                        

Manager I/Collections Representative/Teller




  • English Language Classes – University of California, Los Angeles [1999]
  • Computer Certificate – SOS Computadores, Campinas, SP, Brazil [1995]
  • Diploma – Luiz Martini High School, Mogi Guacu, SP, Brazil [Class of 1988]

College –  Business - PUCC Campinas, Campinas, SP, Brazil [Class of 1994]  

  • ID#: 92826
  • Location: Henderson, NV , 89044

Don't Be Fooled

  • When selling, do not put your home address in your ad.
  • To avoid scams, buy and sell with people you can meet locally, in person.
  • When meeting with someone you don't know, meet in a public place. If that's not possible, have a buddy with you. Also, carry a cell phone; if you feel unsafe, you can call a trusted friend, and stay on the line.
  • Never give out financial or private information like account numbers, PayPal login, or social security number.
  • If an offer sounds too good to be true, it is. Walk away!

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